106 – Communicating with people in various locations

 

Main talking points include:

Setting up your software: 

  • Project Management
  • Client Communications
  • Internal Communications

We use ClickUp for all project management and client communications, and Slack for internal communications. 

Set up your processes: 

  • Everyone needs to know what they’re doing and when they’re doing it
  • Dependent items need to be flagged and notified
  • Item important as the business owner that you can have a full sight over the workflow through your business
  • If tasks are assigned to or reliant on Clients, what notification, training, education are you giving them to complete them for you?
  • Don’t be afraid to try, test and re-iterate on them

Regular team communications:

  • Don’t make it all about work
  • Have a regular catch up
  • Know when it’s work time and when it isn’t
  • Schedule notifications so you all have downtime
  • Trust people

 

 

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